{"id":10564,"date":"2015-05-19T16:13:58","date_gmt":"2015-05-19T14:13:58","guid":{"rendered":"https:\/\/www.minicrm.hu\/blog\/?p=10564"},"modified":"2015-05-26T15:37:42","modified_gmt":"2015-05-26T13:37:42","slug":"garantalt-tippek-ii","status":"publish","type":"post","link":"https:\/\/www.minicrm.hu\/blog\/2015\/05-19\/garantalt-tippek-ii\/","title":{"rendered":"Garant\u00e1lt tippek II."},"content":{"rendered":"<p>Garant\u00e1lt tippek II \u2013 Hat\u00e9konyabb \u00e1raj\u00e1nlat-kezel\u00e9s<\/p>\n<p>Mindenki sz\u00e1m\u00e1ra ismer\u0151s helyzet: tal\u00e1lunk egy c\u00e9get, ami val\u00f3ban megfelel minden ig\u00e9ny\u00fcnknek, akikkel sz\u00edvesen k\u00f6tn\u00e9nk \u00fczletet. Mikor azonban \u00e1raj\u00e1nlatot k\u00e9r\u00fcnk t\u0151l\u00fck, a v\u00e1lasz napokig nem \u00e9rkezik meg \u2013 vagy tal\u00e1n soha. \u00cdgy k\u00e9nytelenek vagyunk egy m\u00e1sik c\u00e9ghez fordulni.<\/p>\n<p>K\u00e9t \u00e9vvel ezel\u0151tt a totalcar.hu magazin <a href=\"http:\/\/totalcar.hu\/magazin\/kozelet\/2013\/03\/28\/probavasarlas\/\">bemutatta<\/a>, hogyan bukhatnak el biztosnak t\u0171n\u0151 v\u00e1s\u00e1rl\u00f3kat az aut\u00f3keresked\u0151k \u2013 szimpl\u00e1n annyival, hogy az \u00e1raj\u00e1nlatot k\u00e9r\u0151 emailre nem v\u00e1laszolnak pontosan, id\u0151ben, vagy egy\u00e1ltal\u00e1n, sehogyan.<\/p>\n<p>Ha KKV-ban dolgozik az ember, akkor persze k\u00f6nnyen \u00e1tl\u00e1that\u00f3, mi t\u00f6rt\u00e9nhetett \u2013 a k\u00f6z\u00f6s emailfi\u00f3kba \u00e9rkez\u0151 emailt valaki kinyitotta, de nem v\u00e1laszolt r\u00e1, a t\u00f6bbiek pedig azt hitt\u00e9k, hogy m\u00e1r kezeli valaki az \u00fcgyet. Esetleg az \u00fcgyint\u00e9z\u0151, akinek a feladata az \u00e1raj\u00e1nlatokkal foglalkozni, \u00e9ppen szabads\u00e1gon van, \u00e9s nem volt letiszt\u00e1zva, kinek adja \u00e1t a feladatot, illetve fel volt \u00edrva egy list\u00e1ra, de annak az Excelnek egy r\u00e9gi verzi\u00f3j\u00e1t k\u00fcldt\u00e9k \u00e1t a recepci\u00f3snak\u2026 A sor folytat\u00f3dik.<\/p>\n<p>Pedig egy id\u0151ben megv\u00e1laszolt, pontos \u00e9s korrekt \u00e1raj\u00e1nlat jelentheti a k\u00fcl\u00f6nbs\u00e9get ak\u00f6z\u00f6tt, hogy a Te c\u00e9ged, vagy a konkurenci\u00e1d zseb\u00e9t gazdag\u00edtja az \u00e9rdekl\u0151d\u0151 p\u00e9nze \u2013 \u00e9s, ahogy az el\u0151z\u0151 cikkben is eml\u00edtett\u00fck, hogy lesz-e plusz egy visszat\u00e9r\u0151 vev\u0151d.<\/p>\n<p>A cikk legfontosabb tippje teh\u00e1t: minden \u00e1raj\u00e1nlatra v\u00e1laszt kell adni egy \u00f3r\u00e1n bel\u00fcl. Hi\u00e1ba nagy a p\u00f6rg\u00e9s, hi\u00e1ba neh\u00e9z \u00f6sszesz\u00e1molni, hi\u00e1ba van \u00e9ppen szabads\u00e1gon S\u00e1ri, aki ezt \u00e1ltal\u00e1ban kezelni szokta \u2013 a v\u00e1lasznak egy \u00f3r\u00e1n bel\u00fcl meg kell \u00e9rkeznie a k\u00e9rdez\u0151 postafi\u00f3kj\u00e1ba. Ha ezt a tippet betartod, ak\u00e1r heteken bel\u00fcl is \u00f3ri\u00e1si v\u00e1ltoz\u00e1sokat tapasztalhatsz.<\/p>\n<p>A MiniCRM a k\u00f6vetkez\u0151k\u00e9pp k\u00f6nny\u00edti meg az \u00e1raj\u00e1nlatokra adott gyors v\u00e1laszt:<\/p>\n<ul>\n<li>Amikor be\u00e9rkezik az \u00e1raj\u00e1nlatot k\u00e9r\u0151 email, azt azonnal az egyik \u00e9rt\u00e9kes\u00edt\u0151 koll\u00e9ga hat\u00e1lya al\u00e1 lehet utalni \u2013 azaz az emailre val\u00f3 v\u00e1lasz az \u0150 <strong>teend\u0151list\u00e1jukon<\/strong> fog felt\u0171nni. Ezut\u00e1n nem lehet kifog\u00e1s az, hogy egy \u00e9rt\u00e9kes\u00edt\u0151 sem tudta, kinek a feladata az emaillel val\u00f3 foglalkoz\u00e1s, vagy hogy b\u00e1rki azt hitte, valaki m\u00e1s foglalkozik vele. Az \u00e1raj\u00e1nlatokkal t\u00f6rt\u00e9n\u0151 foglalkoz\u00e1s, az azokra val\u00f3 reag\u00e1l\u00e1s \u00edgy sz\u00e1monk\u00e9rhet\u0151v\u00e9 v\u00e1lik.<\/li>\n<li>A be\u00e9rkez\u0151 emailekre <strong>automatikus eml\u00e9keztet\u0151t<\/strong> is \u00e1ll\u00edthatsz be \u2013 azaz, ha az \u00e9rt\u00e9kes\u00edt\u0151, akinek a feladata a v\u00e1laszad\u00e1s az \u00e1raj\u00e1nlatokra, nem v\u00e1laszol a meghat\u00e1rozott id\u0151n bel\u00fcl, eml\u00e9keztet\u0151t fog kapni.<\/li>\n<li>A rendszerben <strong>sablonokat<\/strong> is l\u00e9trehozhatsz ahhoz, hogy a v\u00e1laszad\u00e1st megk\u00f6nny\u00edtsd \u00e9s meggyors\u00edtsd. Mivel minden \u00e1raj\u00e1nlatk\u00e9r\u00e9s k\u00fcl\u00f6nb\u00f6z\u0151, term\u00e9szetesen nem javasoljuk k\u00e9t ugyanolyan email elk\u00fcld\u00e9s\u00e9t, de a rohan\u00e1sban nagy seg\u00edts\u00e9g lehet, ha k\u00e9t kattint\u00e1ssal el\u0151h\u00fazhatsz egy olyan sablont, ami az alapokat tartalmazza, \u00e9s neked csak az egy\u00e9ni v\u00e1ltoz\u00f3kat kell kit\u00f6lteni benne.<\/li>\n<\/ul>\n<p>Nem szabad elfelejteni, hogy az \u00e1raj\u00e1nlatra adott v\u00e1lasszal m\u00e9g nem \u00e9r v\u00e9get az \u00e1raj\u00e1nlattal kapcsolatos munka. Legal\u00e1bb ennyire fontos az \u00e1raj\u00e1nlatok <strong>ut\u00e1nk\u00f6vet\u00e9se<\/strong>: az \u00e9rt\u00e9kes\u00edt\u0151k eml\u00e9keztet\u0151t \u00e1ll\u00edthatnak be arra, hogy mikor keress\u00e9k \u00fajra az \u00e1raj\u00e1nlat k\u00e9r\u0151j\u00e9t az \u00e1raj\u00e1nlatra adott v\u00e1lasz ut\u00e1n. Az, hogy eml\u00e9keztetik az \u00e1raj\u00e1nlat k\u00e9r\u0151j\u00e9t az \u00e1raj\u00e1nlatra, esz\u00e9be juttatj\u00e1k, hogy a probl\u00e9m\u00e1ja m\u00e9g nem old\u00f3dott meg, \u00e9s a v\u00e1s\u00e1rl\u00e1si d\u00f6nt\u00e9st m\u00e9g meg kell hoznia. Az, hogy az \u00e1raj\u00e1nlat ut\u00e1n maximum k\u00e9t munkanap eltelt\u00e9vel felh\u00edvjuk, illetve \u00fajabb emailt \u00edrunk az \u00e1raj\u00e1nlat k\u00e9r\u0151j\u00e9nek, jelentheti a k\u00fcl\u00f6nbs\u00e9get a v\u00e1s\u00e1rl\u00e1s \u00e9s a nem v\u00e1s\u00e1rl\u00e1s k\u00f6z\u00f6tt.<br \/>\n<em>A cikk meg\u00edr\u00e1s\u00e1ban ny\u00fajtott seg\u00edts\u00e9<\/em><em>get k\u00f6sz\u00f6n\u00f6m Szabadi \u00c1gnesnek. <\/em><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Garant\u00e1lt tippek II \u2013 Hat\u00e9konyabb \u00e1raj\u00e1nlat-kezel\u00e9s Mindenki sz\u00e1m\u00e1ra ismer\u0151s helyzet: tal\u00e1lunk egy c\u00e9get, ami val\u00f3ban megfelel minden ig\u00e9ny\u00fcnknek, akikkel sz\u00edvesen k\u00f6tn\u00e9nk \u00fczletet. Mikor azonban \u00e1raj\u00e1nlatot k\u00e9r\u00fcnk t\u0151l\u00fck, a v\u00e1lasz napokig nem \u00e9rkezik meg \u2013 vagy tal\u00e1n soha. \u00cdgy k\u00e9nytelenek vagyunk egy m\u00e1sik c\u00e9ghez fordulni. K\u00e9t \u00e9vvel ezel\u0151tt a totalcar.hu magazin bemutatta, hogyan bukhatnak el biztosnak [&hellip;]<\/p>\n","protected":false},"author":66,"featured_media":10589,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"gallery","meta":{"inline_featured_image":false,"footnotes":""},"categories":[28],"tags":[],"class_list":["post-10564","post","type-post","status-publish","format-gallery","has-post-thumbnail","hentry","category-cegvezetes","post_format-post-format-gallery"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Garant\u00e1lt tippek II.<\/title>\n<meta name=\"description\" content=\"Garant\u00e1lt tippek II \u2013 Hat\u00e9konyabb \u00e1raj\u00e1nlat-kezel\u00e9s Mindenki sz\u00e1m\u00e1ra ismer\u0151s helyzet: tal\u00e1lunk egy c\u00e9get, ami val\u00f3ban megfelel minden ig\u00e9ny\u00fcnknek, akikkel\" \/>\n<meta name=\"robots\" content=\"index, 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