{"id":4827,"date":"2013-04-17T09:40:44","date_gmt":"2013-04-17T07:40:44","guid":{"rendered":"https:\/\/www.minicrm.hu\/?p=4827"},"modified":"2021-07-16T09:50:33","modified_gmt":"2021-07-16T07:50:33","slug":"a-7-leggyakoribb-crm-tevhit","status":"publish","type":"post","link":"https:\/\/www.minicrm.hu\/blog\/2013\/04-17\/a-7-leggyakoribb-crm-tevhit\/","title":{"rendered":"A 7 leggyakoribb CRM t\u00e9vhit"},"content":{"rendered":"

Egyre t\u00f6bb c\u00e9g \u00e9bred r\u00e1 az \u00fcgyf\u00e9lkapcsolat-kezel\u00e9s fontoss\u00e1g\u00e1ra \u00e9s fogalmaz\u00f3dik meg benn\u00fck egy CRM rendszer ir\u00e1nti ig\u00e9ny. Azonban van n\u00e9h\u00e1ny CRM rendszerrel kapcsolatos t\u00e9vhit<\/b>, melyek megtorpanthatj\u00e1k a c\u00e9geket abban, hogy bevezessenek egy CRM szoftvert.<\/p>\n

\"\"<\/p>\n

CRM t\u00e9vhitek<\/h2>\n

1. …bonyolult haszn\u00e1lni<\/h3>\n

Ott, ahol hi\u00e1nyzik a v\u00e9gfelhaszn\u00e1l\u00f3k motiv\u00e1ci\u00f3ja, felmer\u00fclhet az a v\u00e1d a CRM rendszerekkel kapcsolatosan, hogy bonyolultak. A c\u00e9gvezet\u0151k elt\u00f6k\u00e9lts\u00e9ge a legfontosabb egy CRM rendszer bevezet\u00e9sekor, melynek r\u00e9sze az is, hogy elmagyar\u00e1zz\u00e1k a munkat\u00e1rsaknak, milyen el\u0151ny\u00f6ket ny\u00fajt egy CRM rendszer, hogyan k\u00f6nny\u00edtheti meg \u00e9s teheti hat\u00e9konyabb\u00e1 a munk\u00e1jukat, ha CRM rendszert haszn\u00e1lnak. A rendszer alapos megismer\u00e9s\u00e9hez hasznosak lehetnek az oktat\u00e1sok, konzult\u00e1ci\u00f3k \u00e9s a le\u00edr\u00e1sok tanulm\u00e1nyoz\u00e1sa is.<\/p>\n

2. …t\u00fal sok id\u0151 haszn\u00e1lni<\/h3>\n

Tal\u00e1n az egyik legnagyobb t\u00e9vhit, hogy CRM rendszerben dolgozni sok id\u0151. Gondoljunk csak arra, mennyi id\u0151t sp\u00f3rolunk meg azzal, hogy kiv\u00e1ltjuk a pap\u00edr cetlikre \u00edrogat\u00e1st, azok keresg\u00e9l\u00e9s\u00e9t vagy az Excel t\u00e1bl\u00e1k t\u00f6lt\u00f6get\u00e9s\u00e9t egy CRM rendszerrel.<\/p>\n

3. …t\u00fal sok id\u0151 bevezetni<\/h3>\n

Egy CRM rendszer bevezet\u00e9se term\u00e9szetesen nem egy-k\u00e9t nap. Azonban a c\u00e9lok meghat\u00e1roz\u00e1sa, a felhaszn\u00e1l\u00f3kkal t\u00f6rt\u00e9n\u0151 elfogadtat\u00e1s \u00e9s a saj\u00e1t \u00fczleti folyamatok kialak\u00edt\u00e1sa<\/a> ut\u00e1n azonnal el lehet kezdeni dolgozni a CRM rendszerben.<\/p>\n

4. …elv\u00e9gez mindent helyettem<\/h3>\n

Egy CRM rendszer nem tud \u00f6n\u00e1ll\u00f3an gondolkodni. Megv\u00e1s\u00e1rl\u00e1s ut\u00e1n nem d\u0151lhet\u00fcnk h\u00e1tra, v\u00e1rva, hogy az gombnyom\u00e1sra m\u0171k\u00f6dj\u00f6n befektetett munka n\u00e9lk\u00fcl. A CRM rendszer nem v\u00e1ltja ki a munk\u00e1t, csup\u00e1n t\u00e1mogatja az egyes folyamatokat (pl. \u00e9rt\u00e9kes\u00edt\u00e9s). A c\u00e9gvezet\u00e9snek \u00e9s a munkat\u00e1rsaknak is haszn\u00e1lniuk kell a rendszert ahhoz, hogy az m\u0171k\u00f6dhessen. Ennek alapja, hogy fel kell \u00e9p\u00edteni a folyamatokat,<\/a> ki kell alak\u00edtani az automatizmusokat \u00e9s folyamatosan vezetni kell a teend\u0151ket.<\/p>\n

5. …bevezet\u00e9se ut\u00e1n teljesen m\u00e1sk\u00e9pp kell v\u00e9gezni a munk\u00e1t<\/h3>\n

Ez r\u00e9szben igaz is, hiszen amit eddig pap\u00edron, t\u00e1bl\u00e1zatokban, hat\u00e1rid\u0151napl\u00f3ban stb. r\u00f6gz\u00edtett\u00fcnk, azt most egy k\u00f6zponti helyen – a CRM rendszerben v\u00e9gezz\u00fck el. Azonban ne feledj\u00fck, hogy a CRM rendszerben j\u00f3l fel\u00e9p\u00edtett folyamat<\/a> sokkal hat\u00e9konyabb\u00e1 teszi a munk\u00e1t.<\/p>\n

6. …online nincsenek biztons\u00e1gban az adataim<\/h3>\n

Profi CRM megold\u00e1st k\u00edn\u00e1l\u00f3 c\u00e9gek folyamatos adatment\u00e9s \u00e9s szigor\u00fa \u00fczletpolitika mellett \u00fczemeltetik rendszer\u00fcket. \u00cdgy online rendszerek eset\u00e9ben nem kell tartani bet\u00f6r\u00e9sb\u0151l, lop\u00e1sb\u00f3l, term\u00e9szeti katasztr\u00f3f\u00e1b\u00f3l ered\u0151 adatveszt\u00e9sre.<\/p>\n

7. …t\u00fal dr\u00e1ga<\/h3>\n

Egy CRM rendszer bevezet\u00e9sekor m\u00e9rlegelni kell, melyik a legmegfelel\u0151bb arra, hogy az elk\u00e9pzel\u00e9seinket megval\u00f3s\u00edtsuk benne. Ennek egyik t\u00e9nyez\u0151je lehet az \u00e1r is. Azonban ma m\u00e1r nagyon sok CRM szoftver l\u00e9tezik a piacon, k\u00fcl\u00f6nb\u00f6z\u0151 \u00e1rfekv\u00e9sben (havid\u00edjas\/egy\u00f6sszeg\u0171). \u00cdgy, ha siker\u00fcl j\u00f3l kiv\u00e1lasztani a sz\u00e1munkra legjobbnak t\u0171n\u0151 megold\u00e1st, r\u00f6vid id\u0151n bel\u00fcl megt\u00e9r\u00fcl a befektetett \u00f6sszeg.<\/p>\n","protected":false},"excerpt":{"rendered":"

Egyre t\u00f6bb c\u00e9g \u00e9bred r\u00e1 az \u00fcgyf\u00e9lkapcsolat-kezel\u00e9s fontoss\u00e1g\u00e1ra \u00e9s fogalmaz\u00f3dik meg benn\u00fck egy CRM rendszer ir\u00e1nti ig\u00e9ny. Azonban van n\u00e9h\u00e1ny CRM rendszerrel kapcsolatos t\u00e9vhit, melyek megtorpanthatj\u00e1k a c\u00e9geket abban, hogy bevezessenek egy CRM szoftvert. CRM t\u00e9vhitek 1. …bonyolult haszn\u00e1lni Ott, ahol hi\u00e1nyzik a v\u00e9gfelhaszn\u00e1l\u00f3k motiv\u00e1ci\u00f3ja, felmer\u00fclhet az a v\u00e1d a CRM rendszerekkel kapcsolatosan, hogy bonyolultak. […]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"gallery","meta":{"inline_featured_image":false,"footnotes":""},"categories":[28],"tags":[],"class_list":["post-4827","post","type-post","status-publish","format-gallery","hentry","category-cegvezetes","post_format-post-format-gallery"],"yoast_head":"\nA 7 leggyakoribb CRM t\u00e9vhit<\/title>\n<meta name=\"description\" content=\"L\u00e9tezik n\u00e9h\u00e1ny CRM rendszerrel kapcsolatos t\u00e9vhit, melyek megtorpanthatj\u00e1k a c\u00e9geket abban, hogy bevezessenek egy CRM szoftvert.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.minicrm.hu\/blog\/2013\/04-17\/a-7-leggyakoribb-crm-tevhit\/\" \/>\n<meta property=\"og:locale\" content=\"hu_HU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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