{"id":5675,"date":"2013-07-31T09:00:15","date_gmt":"2013-07-31T07:00:15","guid":{"rendered":"https:\/\/www.minicrm.hu\/?p=5675"},"modified":"2014-09-03T23:01:06","modified_gmt":"2014-09-03T21:01:06","slug":"ertekelesek-visszajelzesek-gyujtese-automatikusan","status":"publish","type":"post","link":"https:\/\/www.minicrm.hu\/blog\/2013\/07-31\/ertekelesek-visszajelzesek-gyujtese-automatikusan\/","title":{"rendered":"\u00c9rt\u00e9kel\u00e9sek, visszajelz\u00e9sek gy\u0171jt\u00e9se automatikusan"},"content":{"rendered":"<p><a href=\"https:\/\/www.minicrm.hu\/blog\/2013\/07-25\/visszajelzesek-gyujtese-a-vevoktol\/\" target=\"_blank\">El\u0151z\u0151 bejegyz\u00e9s\u00fcnkben<\/a> \u00e9rint\u0151legesen m\u00e1r foglalkoztunk a <strong>vev\u0151i visszajelz\u00e9sek gy\u0171jt\u00e9s\u00e9vel<\/strong>. Akkor egy munkat\u00e1rsi teend\u0151 felv\u00e9tel\u00e9vel automatiz\u00e1ltuk ezt az egyszer\u0171 folyamatot:<\/p>\n<p>Rendel\u00e9s teljes\u00edt\u00e9se &gt;&gt; Visszajelz\u00e9sek gy\u0171jt\u00e9se &gt;&gt; 4 nappal k\u00e9s\u0151bb teend\u0151 munkat\u00e1rsnak, hogy h\u00edvja fel a vev\u0151t, el\u00e9gedett volt-e a kapott term\u00e9kkel\/szolg\u00e1ltat\u00e1ssal.<\/p>\n<p>Ebben a bejegyz\u00e9s\u00fcnkben most egy \u00f6sszetettebb folyamatot alak\u00edtunk ki egy konkr\u00e9t p\u00e9ld\u00e1n kereszt\u00fcl az <strong>\u00e9rt\u00e9kel\u00e9sek, v\u00e9lem\u00e9nyek, visszajelz\u00e9sek automatikus begy\u0171jt\u00e9s\u00e9re<\/strong>. Ehhez hozzunk l\u00e9tre:<\/p>\n<ul>\n<ul>\n<li>az adatlapi mez\u0151kh\u00f6z <strong>egy \u00faj dobozt<\/strong> <em>\u201cVisszajelz\u00e9sek\u201d<\/em> n\u00e9ven, majd ebbe vegy\u00fck fel az <em>\u201c\u00c9rt\u00e9kel\u00e9s\u201d<\/em> mez\u0151t. Az <em>\u201c\u00c9rt\u00e9kel\u00e9s\u201d<\/em> mez\u0151 \u00e9rt\u00e9kei legyenek a <em>\u201cpozit\u00edv\u201d<\/em> \u00e9s a <em>\u201cnegat\u00edv\u201d<\/em>. A mez\u0151t tegy\u00fck <em>\u201ccsak olvashat\u00f3\u201d<\/em>-v\u00e1.<\/li>\n<li><strong>2 db adatm\u00f3dos\u00edt\u00f3 hivatkoz\u00e1st:<\/strong>\n<ul>\n<li>az egyikn\u00e9l adjuk meg az <em>\u201c\u00c9rt\u00e9kel\u00e9s\u201d<\/em> mez\u0151 \u00e9rt\u00e9k\u00e9nek a <em>\u201cpozit\u00edv\u201d<\/em>, a m\u00e1sikn\u00e1l a <em>\u201cnegat\u00edv\u201d<\/em> lehet\u0151s\u00e9get.<\/li>\n<li>adjuk meg, hogy kattint\u00e1s ut\u00e1n milyen URL-re ir\u00e1ny\u00edtsuk az \u00fcgyfelet. P\u00e9ld\u00e1nkban ezen az oldalon \u00edrjuk le, hogy \u00e9rt\u00e9kel\u00e9s\u00e9t megkaptuk \u00e9s k\u00f6sz\u00f6nj\u00fck meg, hogy id\u0151t sz\u00e1nt r\u00e1.<\/li>\n<li>st\u00e1tuszhoz Pozit\u00edv \u00e9rt\u00e9kel\u00e9sn\u00e9l a <em>\u201cTov\u00e1bbaj\u00e1nl\u00e1s k\u00e9r\u00e9se\u201d<\/em>, Negat\u00edv \u00e9rt\u00e9kel\u00e9sn\u00e9l a <em>\u201cLez\u00e1rt rendel\u00e9s\u201d<\/em> lehet\u0151s\u00e9get adjuk meg.<\/li>\n<\/ul>\n<\/li>\n<li><strong>egy sablon emailt<\/strong>, melyben le\u00edrjuk \u00fcgyfel\u00fcnknek, hogy fontos sz\u00e1munkra a v\u00e9lem\u00e9nye \u00e9s megk\u00f6sz\u00f6nj\u00fck, ha \u00e9rt\u00e9keli a kapott szolg\u00e1ltat\u00e1s\/term\u00e9k\/v\u00e1lasz min\u0151s\u00e9g\u00e9t. Ebbe a sablonba illessz\u00fck be a fenti 2 adatm\u00f3dos\u00edt\u00f3 hivatkoz\u00e1st (pozit\u00edv \u00e9s negat\u00edv \u00e9rt\u00e9kel\u00e9s).<\/li>\n<li><strong>egy automatizmust<\/strong> a <em>\u201cVisszajelz\u00e9sek gy\u0171jt\u00e9se\u201d<\/em> st\u00e1tuszra. Itt adjuk meg:<\/li>\n<\/ul>\n<\/ul>\n<ul>\n<ul>\n<ul>\n<li>K\u00e9sleltet\u00e9s napban: 4<\/li>\n<li>Id\u0151z\u00edt\u00e9s: B\u00e1rmely nap, 09:00 ut\u00e1n<\/li>\n<li>Email sablon: a fenti email sablon (Visszajelz\u00e9sek gy\u0171jt\u00e9se)<\/li>\n<li>\u00dczenet c\u00edmzettje: Kapcsol\u00f3d\u00f3 c\u00e9g\/szem\u00e9ly<\/li>\n<li>Felad\u00f3: Adatlap felel\u0151s<\/li>\n<\/ul>\n<\/ul>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" onerror=\"this.src='https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2021\/04\/MC_logo_2021_G-Dark.svg'\" class=\"aligncenter size-full\" title=\"V\u00e9lem\u00e9nyk\u00e9r\u00e9s\" src=\"\/wp-content\/uploads\/2013\/07\/velemenykeres.jpg\" alt=\"V\u00e9lem\u00e9nyk\u00e9r\u00e9s\" width=\"800\" height=\"437\" \/><\/p>\n<h3>Eredm\u00e9ny<\/h3>\n<p>Miut\u00e1n a rendel\u00e9st teljes\u00edtett\u00fck a vev\u0151 adatlapja beker\u00fcl a <em>\u201cVisszajelz\u00e9sek gy\u0171jt\u00e9se\u201d<\/em> st\u00e1tuszba. Innent\u0151l kezdve pedig elindul a fenti automatizmus. 4 nappal a <em>\u201cVisszajelz\u00e9sek gy\u0171jt\u00e9se\u201d<\/em> st\u00e1tuszba ker\u00fcl\u00e9s ut\u00e1n \u00fcgyfel\u00fcnk megkapja az email sablonunkat, melyben a 2 adatm\u00f3dos\u00edt\u00f3 hivatkoz\u00e1s k\u00f6z\u00fcl a megfelel\u0151re kattintva (att\u00f3l f\u00fcgg\u0151en, hogy pozit\u00edvan vagy negat\u00edvan \u00e9rt\u00e9kelte a kapott szolg\u00e1ltat\u00e1sunkat) <strong>a MiniCRM-ben automatikusan be\u00e1ll\u00edt\u00e1sra ker\u00fcl a mez\u0151 \u00e9rt\u00e9ke is<\/strong>. Att\u00f3l f\u00fcgg\u0151en, hogyan \u00e9rt\u00e9kelte \u00fcgyfel\u00fcnk a kapott szolg\u00e1ltat\u00e1st, az adatlapja automatikusan tov\u00e1bbl\u00e9p a <em>\u201cTov\u00e1bbaj\u00e1nl\u00e1s k\u00e9r\u00e9se\u201d<\/em> (pozit\u00edv \u00e9rt\u00e9kel\u00e9s eset\u00e9n) vagy a <em>\u201cLez\u00e1rt rendel\u00e9s\u201d<\/em> (negat\u00edv \u00e9rt\u00e9kel\u00e9s eset\u00e9n) st\u00e1tuszba.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" onerror=\"this.src='https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2021\/04\/MC_logo_2021_G-Dark.svg'\" class=\"aligncenter size-full\" title=\"V\u00e9lem\u00e9nyk\u00e9r\u00e9s\" src=\"\/wp-content\/uploads\/2013\/07\/velemenykeres2.jpg\" alt=\"V\u00e9lem\u00e9nyk\u00e9r\u00e9s\" width=\"800\" height=\"601\" \/><\/p>\n<h3>Riportok<\/h3>\n<p>A fenti automatizmus seg\u00edts\u00e9g\u00e9vel <strong>ki\u00e9rt\u00e9kelhetj\u00fck<\/strong> a vev\u0151i visszajelz\u00e9sek alapj\u00e1n <strong>term\u00e9k\u00fcnk, szolg\u00e1ltat\u00e1sunk, \u00fcgyf\u00e9lszolg\u00e1latunk eredm\u00e9nyess\u00e9g\u00e9t<\/strong>.<\/p>\n<ul>\n<ul>\n<li>A <strong>Riportok &gt;&gt; Email (automatizmus)<\/strong> oldalon megn\u00e9zhetj\u00fck, hogy a <em>\u201cVisszajelz\u00e9sek gy\u0171jt\u00e9se\u201d<\/em> automatizmus milyen <strong>megnyit\u00e1si \u00e9s \u00e1tkattint\u00e1si ar\u00e1nnyal<\/strong> teljes\u00edtett. Azaz, hogy a kik\u00fcld\u00f6tt emailek h\u00e1ny sz\u00e1zal\u00e9k\u00e1t nyitott\u00e1k meg.<\/li>\n<li>A <strong>Riportok &gt;&gt; \u00daj riport<\/strong> gombbal adjuk hozz\u00e1 az <em>\u201cEredm\u00e9ny\u201d<\/em> mez\u0151t a statisztik\u00e1hoz. \u00cdgy l\u00e1thatjuk azt, <strong>hogyan oszlik meg a pozit\u00edv\/negat\u00edv \u00e9rt\u00e9kel\u00e9sek ar\u00e1nya<\/strong> \u00fcgyfeleink k\u00f6z\u00f6tt.<\/li>\n<\/ul>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" onerror=\"this.src='https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2021\/04\/MC_logo_2021_G-Dark.svg'\" class=\"aligncenter size-full\" title=\"\u00c9rt\u00e9kel\u00e9s riport\" src=\"\/wp-content\/uploads\/2013\/07\/ertekeles_riport.jpg\" alt=\"\u00c9rt\u00e9kel\u00e9s riport\" width=\"800\" height=\"415\" \/><\/p>\n<p><em>Az adatm\u00f3dos\u00edt\u00f3 hivatkoz\u00e1sokr\u00f3l \u00e9s a riportokr\u00f3l b\u0151vebben az al\u00e1bbi S\u00fag\u00f3 oldalainkon olvashatunk:<\/em><\/p>\n<p><a href=\"https:\/\/www.minicrm.hu\/help\/urlapok\/#adatmodosito_hivatkozas\" target=\"_blank\">https:\/\/www.minicrm.hu\/help\/urlapok\/#adatmodosito_hivatkozass<\/a><\/p>\n<p><a href=\"https:\/\/www.minicrm.hu\/help\/riportok\/\" target=\"_blank\">https:\/\/www.minicrm.hu\/help\/riportok\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>El\u0151z\u0151 bejegyz\u00e9s\u00fcnkben \u00e9rint\u0151legesen m\u00e1r foglalkoztunk a vev\u0151i visszajelz\u00e9sek gy\u0171jt\u00e9s\u00e9vel. Akkor egy munkat\u00e1rsi teend\u0151 felv\u00e9tel\u00e9vel automatiz\u00e1ltuk ezt az egyszer\u0171 folyamatot: Rendel\u00e9s teljes\u00edt\u00e9se &gt;&gt; Visszajelz\u00e9sek gy\u0171jt\u00e9se &gt;&gt; 4 nappal k\u00e9s\u0151bb teend\u0151 munkat\u00e1rsnak, hogy h\u00edvja fel a vev\u0151t, el\u00e9gedett volt-e a kapott term\u00e9kkel\/szolg\u00e1ltat\u00e1ssal. Ebben a bejegyz\u00e9s\u00fcnkben most egy \u00f6sszetettebb folyamatot alak\u00edtunk ki egy konkr\u00e9t p\u00e9ld\u00e1n kereszt\u00fcl az \u00e9rt\u00e9kel\u00e9sek, [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"gallery","meta":{"inline_featured_image":false,"footnotes":""},"categories":[376],"tags":[232],"class_list":["post-5675","post","type-post","status-publish","format-gallery","hentry","category-minicrm","tag-termekbemutato","post_format-post-format-gallery"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u00c9rt\u00e9kel\u00e9sek, visszajelz\u00e9sek gy\u0171jt\u00e9se automatikusan<\/title>\n<meta name=\"description\" content=\"Konkr\u00e9t p\u00e9ld\u00e1n kereszt\u00fcl mutatjuk be az \u00e9rt\u00e9kel\u00e9sek, v\u00e9lem\u00e9nyek, visszajelz\u00e9sek automatikus begy\u0171jt\u00e9s\u00e9t, adatm\u00f3dos\u00edt\u00f3 hivatkoz\u00e1sokat haszn\u00e1lva.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.minicrm.hu\/blog\/2013\/07-31\/ertekelesek-visszajelzesek-gyujtese-automatikusan\/\" \/>\n<meta property=\"og:locale\" content=\"hu_HU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00c9rt\u00e9kel\u00e9sek, visszajelz\u00e9sek gy\u0171jt\u00e9se automatikusan\" \/>\n<meta property=\"og:description\" content=\"Konkr\u00e9t p\u00e9ld\u00e1n kereszt\u00fcl mutatjuk be az \u00e9rt\u00e9kel\u00e9sek, v\u00e9lem\u00e9nyek, visszajelz\u00e9sek automatikus begy\u0171jt\u00e9s\u00e9t, adatm\u00f3dos\u00edt\u00f3 hivatkoz\u00e1sokat haszn\u00e1lva.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.minicrm.hu\/blog\/2013\/07-31\/ertekelesek-visszajelzesek-gyujtese-automatikusan\/\" 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