{"id":668,"date":"2012-05-07T15:07:23","date_gmt":"2012-05-07T13:07:23","guid":{"rendered":"http:\/\/www.turnkeycrm.com\/?p=668"},"modified":"2021-09-22T11:40:17","modified_gmt":"2021-09-22T09:40:17","slug":"crm-alapfogalmak","status":"publish","type":"post","link":"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/","title":{"rendered":"CRM alapfogalmak"},"content":{"rendered":"

Miel\u0151tt hozz\u00e1l\u00e1tn\u00e1nk leg\u00fajabb rendszer\u00fcnk bemutat\u00e1s\u00e1hoz, mindenk\u00e9ppen tiszt\u00e1znunk kell bizonyos\u00a0alapvet\u0151 fogalmakat<\/strong>, melyek elengedhetetlenek egy CRM rendszer m\u0171k\u00f6d\u00e9s\u00e9nek meg\u00e9rt\u00e9s\u00e9hez.<\/p>\n

Akkor most l\u00e1ssuk az egyes fogalmakat \u00e9s azok meghat\u00e1roz\u00e1sait.<\/p>\n

Mi is az a CRM?<\/strong><\/em>
\nA CRM (Customer Relationship Management), azaz\u00a0\u00fcgyf\u00e9lkapcsolat-kezel\u00e9s<\/strong><\/a>\u00a0egy c\u00e9g \u00fcgyfelei fel\u00e9 ir\u00e1nyul\u00f3 valamennyi folyamat\u00e1nak \u00f6sszefog\u00e1sa. Ezek alapj\u00e1n pedig a CRM szoftver egy olyan program, mely mindezen folyamatok t\u00e1mogat\u00e1s\u00e1t biztos\u00edtja, illetve a jelenlegi \u00e9s a potenci\u00e1lis \u00fcgyfelekkel kapcsolatos \u00f6sszes inform\u00e1ci\u00f3t t\u00e1rolja.<\/p>\n

\"\"<\/a>Lej\u00e1rt \u00e9s esed\u00e9kes teend\u0151vel rendelkez\u0151 \u00fcgyfeleink adatlapjainak list\u00e1ja<\/em><\/p>\n

Ki tekinthet\u0151 \u00fcgyf\u00e9lnek?<\/strong><\/em>
\nA c\u00e9g \u00fcgyfel\u00e9nek tekinthet\u0151k a\u00a0k\u00fcls\u0151 \u00e9s bels\u0151 kontaktok<\/strong>\u00a0egyar\u00e1nt. Ilyenek az \u00e9rdekl\u0151d\u0151k, vev\u0151k, besz\u00e1ll\u00edt\u00f3k, \u00e1ll\u00e1shirdet\u00e9sre jelentkez\u0151k, munkat\u00e1rsak.<\/p>\n

Hol t\u00e1roljuk az adatokat?<\/strong><\/em>
\nAz \u00fcgyfelek sz\u00e1m\u00e1ra ny\u00fajtott \u00e9rt\u00e9kes\u00edt\u00e9si \u00e9s szolg\u00e1ltat\u00e1si tev\u00e9kenys\u00e9gek\u00a0adatlapokon<\/strong>vannak vezetve, melyek a c\u00e9g tev\u00e9kenys\u00e9gi ter\u00fcletei szerint, azaz modulok szerint elt\u00e9rhetnek egym\u00e1st\u00f3l.<\/p>\n

Mire szolg\u00e1lnak a modulok?<\/strong><\/em>
\nEgy-egy\u00a0modul fogja \u00f6ssze a c\u00e9g egyes tev\u00e9kenys\u00e9gi ter\u00fcleteit<\/strong>. A CRM szoftverek az \u00e9rt\u00e9kes\u00edt\u00e9si, \u00fcgyf\u00e9lszolg\u00e1lati, marketing \u00e9s call center ter\u00fcleteket t\u00e1mogatj\u00e1k, ennek megfelel\u0151en k\u00fcl\u00f6n\u00e1ll\u00f3 modulban kezelhet\u0151k p\u00e9ld\u00e1ul az \u00e9rt\u00e9kes\u00edt\u00e9sek, \u00e9s egy m\u00e1sik, egyedileg testreszabhat\u00f3 modulban a hibabejelent\u00e9sek.<\/p>\n

Mik az \u00fczleti folyamatok<\/a> l\u00e9p\u00e9sei?<\/strong><\/em>
\nA modul folyamat\u00e1nak\u00a0st\u00e1tuszai<\/strong>, azaz egym\u00e1s ut\u00e1n k\u00f6vetkez\u0151 l\u00e9p\u00e9sei, melyek mindig a \u201cMi a teend\u0151?\u201d k\u00e9rd\u00e9sre \u00e9p\u00fclnek, \u00e9s az \u00e9rt\u00e9kes\u00edt\u0151 r\u00e9sz\u00e9re hat\u00e1roznak meg teend\u0151ket.<\/p>\n

\"\"<\/a>\u00dcgyf\u00e9l adatlap aj\u00e1nlatk\u00e9sz\u00edt\u00e9s st\u00e1tuszban, esed\u00e9kes teend\u0151vel<\/em><\/p>\n

Ki az \u00e9rt\u00e9kes\u00edt\u0151?<\/strong><\/em>
\nA feladat elv\u00e9gz\u00e9se sor\u00e1n a munkat\u00e1rsak k\u00f6z\u00fcl kijel\u00f6lt, az egyes \u00fcgyfelekhez \u00e9s teend\u0151kh\u00f6z tartoz\u00f3\u00a0felel\u0151s<\/strong>\u00a0szem\u00e9ly, az, aki egy adott feladat v\u00e9grehajt\u00e1s\u00e1\u00e9rt felel.<\/p>\n

Mik is a teend\u0151k?<\/strong><\/em>
\nAzok az\u00a0esem\u00e9nyek, amelyekn\u00e9l m\u00e9g hat\u00e1rid\u0151s tennival\u00f3 van<\/strong>. Ilyen esem\u00e9ny p\u00e9ld\u00e1ul az, ha egy k\u00e9s\u0151bbi id\u0151pontban vissza kell h\u00edvni az \u00fcgyfelet.<\/p>\n

Mi t\u00f6rt\u00e9nik v\u00e9g\u00fcl a befejezett teend\u0151kkel?<\/strong><\/em>
\nA lez\u00e1rt teend\u0151k, amelyekkel tov\u00e1bbi feladat m\u00e1r nincs, az\u00a0el\u0151zm\u00e9nyek k\u00f6z\u00f6tt l\u00e1that\u00f3ak<\/strong>\u00a0a tov\u00e1bbiakban.<\/p>\n

 <\/p>\n

Most, hogy tiszt\u00e1z\u00e1sra ker\u00fcltek az alapfogalmak \u00e9s m\u00e1r \u00e9rtj\u00fck a CRM mibenl\u00e9t\u00e9t, \u00e1tt\u00e9rhet\u00fcnk mag\u00e1ra a MiniCRM-re, annak\u00a0bemutat\u00e1s\u00e1ra<\/a>, azonban erre m\u00e1r csak k\u00f6vetkez\u0151 bejegyz\u00e9s\u00fcnkben ker\u00fcl sor. Mindezek f\u00e9ny\u00e9ben \u00e9rdemes tov\u00e1bbra is figyelemmel k\u00eds\u00e9rni blogunkat, hiszen k\u00f6vetkez\u0151 alkalommal r\u00e9szletesebben is ismertetni fogjuk leg\u00fajabb fejleszt\u00e9s\u00fcnket, a MiniCRM-et.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Miel\u0151tt hozz\u00e1l\u00e1tn\u00e1nk leg\u00fajabb rendszer\u00fcnk bemutat\u00e1s\u00e1hoz, mindenk\u00e9ppen tiszt\u00e1znunk kell bizonyos\u00a0alapvet\u0151 fogalmakat, melyek elengedhetetlenek egy CRM rendszer m\u0171k\u00f6d\u00e9s\u00e9nek meg\u00e9rt\u00e9s\u00e9hez. Akkor most l\u00e1ssuk az egyes fogalmakat \u00e9s azok meghat\u00e1roz\u00e1sait. Mi is az a CRM? A CRM (Customer Relationship Management), azaz\u00a0\u00fcgyf\u00e9lkapcsolat-kezel\u00e9s\u00a0egy c\u00e9g \u00fcgyfelei fel\u00e9 ir\u00e1nyul\u00f3 valamennyi folyamat\u00e1nak \u00f6sszefog\u00e1sa. Ezek alapj\u00e1n pedig a CRM szoftver egy olyan program, mely mindezen […]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[376],"tags":[],"class_list":["post-668","post","type-post","status-publish","format-standard","hentry","category-minicrm"],"yoast_head":"\nCRM alapfogalmak<\/title>\n<meta name=\"description\" content=\"Miel\u0151tt hozz\u00e1l\u00e1tn\u00e1nk leg\u00fajabb rendszer\u00fcnk bemutat\u00e1s\u00e1hoz, mindenk\u00e9ppen tiszt\u00e1znunk kell bizonyos\u00a0alapvet\u0151 fogalmakat, melyek elengedhetetlenek egy CRM\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/\" \/>\n<meta property=\"og:locale\" content=\"hu_HU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CRM alapfogalmak\" \/>\n<meta property=\"og:description\" content=\"Miel\u0151tt hozz\u00e1l\u00e1tn\u00e1nk leg\u00fajabb rendszer\u00fcnk bemutat\u00e1s\u00e1hoz, mindenk\u00e9ppen tiszt\u00e1znunk kell bizonyos\u00a0alapvet\u0151 fogalmakat, melyek elengedhetetlenek egy CRM\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/\" \/>\n<meta property=\"og:site_name\" content=\"MiniCRM Blog\" \/>\n<meta property=\"article:published_time\" content=\"2012-05-07T13:07:23+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-09-22T09:40:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2012\/05\/ugyfellista3.jpg\" \/>\n<meta name=\"author\" content=\"Kati\" \/>\n<meta name=\"twitter:label1\" content=\"Szerz\u0151:\" \/>\n\t<meta name=\"twitter:data1\" content=\"Kati\" \/>\n\t<meta name=\"twitter:label2\" content=\"Becs\u00fclt olvas\u00e1si id\u0151\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 perc\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/\"},\"author\":{\"name\":\"Kati\",\"@id\":\"https:\/\/www.minicrm.hu\/blog\/#\/schema\/person\/13356f81d4e89cbd83cb327fe96a70c2\"},\"headline\":\"CRM alapfogalmak\",\"datePublished\":\"2012-05-07T13:07:23+00:00\",\"dateModified\":\"2021-09-22T09:40:17+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/\"},\"wordCount\":517,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.minicrm.hu\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2012\/05\/ugyfellista3.jpg\",\"articleSection\":[\"MiniCRM\"],\"inLanguage\":\"hu\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/\",\"url\":\"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/\",\"name\":\"CRM alapfogalmak\",\"isPartOf\":{\"@id\":\"https:\/\/www.minicrm.hu\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2012\/05\/ugyfellista3.jpg\",\"datePublished\":\"2012-05-07T13:07:23+00:00\",\"dateModified\":\"2021-09-22T09:40:17+00:00\",\"description\":\"Miel\u0151tt hozz\u00e1l\u00e1tn\u00e1nk leg\u00fajabb rendszer\u00fcnk bemutat\u00e1s\u00e1hoz, mindenk\u00e9ppen tiszt\u00e1znunk kell bizonyos\u00a0alapvet\u0151 fogalmakat, melyek elengedhetetlenek egy CRM\",\"breadcrumb\":{\"@id\":\"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/#breadcrumb\"},\"inLanguage\":\"hu\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"hu\",\"@id\":\"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/#primaryimage\",\"url\":\"https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2012\/05\/ugyfellista3.jpg\",\"contentUrl\":\"https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2012\/05\/ugyfellista3.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.minicrm.hu\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"CRM alapfogalmak\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.minicrm.hu\/blog\/#website\",\"url\":\"https:\/\/www.minicrm.hu\/blog\/\",\"name\":\"MiniCRM Blog\",\"description\":\"CRM Blog\",\"publisher\":{\"@id\":\"https:\/\/www.minicrm.hu\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.minicrm.hu\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"hu\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.minicrm.hu\/blog\/#organization\",\"name\":\"MiniCRM Blog\",\"url\":\"https:\/\/www.minicrm.hu\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"hu\",\"@id\":\"https:\/\/www.minicrm.hu\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2021\/04\/cropped-MC-logo-Blog-2021_G-Dark.png\",\"contentUrl\":\"https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2021\/04\/cropped-MC-logo-Blog-2021_G-Dark.png\",\"width\":91,\"height\":89,\"caption\":\"MiniCRM Blog\"},\"image\":{\"@id\":\"https:\/\/www.minicrm.hu\/blog\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.minicrm.hu\/blog\/#\/schema\/person\/13356f81d4e89cbd83cb327fe96a70c2\",\"name\":\"Kati\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"hu\",\"@id\":\"https:\/\/www.minicrm.hu\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2021\/04\/cropped-MC_Favicon_straight_2021_255x255px-96x96.png\",\"contentUrl\":\"https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2021\/04\/cropped-MC_Favicon_straight_2021_255x255px-96x96.png\",\"caption\":\"Kati\"},\"sameAs\":[\"https:\/\/www.minicrm.hu\/\"],\"url\":\"https:\/\/www.minicrm.hu\/blog\/author\/foldes-katalin\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"CRM alapfogalmak","description":"Miel\u0151tt hozz\u00e1l\u00e1tn\u00e1nk leg\u00fajabb rendszer\u00fcnk bemutat\u00e1s\u00e1hoz, mindenk\u00e9ppen tiszt\u00e1znunk kell bizonyos\u00a0alapvet\u0151 fogalmakat, melyek elengedhetetlenek egy CRM","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/","og_locale":"hu_HU","og_type":"article","og_title":"CRM alapfogalmak","og_description":"Miel\u0151tt hozz\u00e1l\u00e1tn\u00e1nk leg\u00fajabb rendszer\u00fcnk bemutat\u00e1s\u00e1hoz, mindenk\u00e9ppen tiszt\u00e1znunk kell bizonyos\u00a0alapvet\u0151 fogalmakat, melyek elengedhetetlenek egy CRM","og_url":"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/","og_site_name":"MiniCRM Blog","article_published_time":"2012-05-07T13:07:23+00:00","article_modified_time":"2021-09-22T09:40:17+00:00","og_image":[{"url":"https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2012\/05\/ugyfellista3.jpg","type":"","width":"","height":""}],"author":"Kati","twitter_misc":{"Szerz\u0151:":"Kati","Becs\u00fclt olvas\u00e1si id\u0151":"2 perc"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/#article","isPartOf":{"@id":"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/"},"author":{"name":"Kati","@id":"https:\/\/www.minicrm.hu\/blog\/#\/schema\/person\/13356f81d4e89cbd83cb327fe96a70c2"},"headline":"CRM alapfogalmak","datePublished":"2012-05-07T13:07:23+00:00","dateModified":"2021-09-22T09:40:17+00:00","mainEntityOfPage":{"@id":"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/"},"wordCount":517,"commentCount":0,"publisher":{"@id":"https:\/\/www.minicrm.hu\/blog\/#organization"},"image":{"@id":"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/#primaryimage"},"thumbnailUrl":"https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2012\/05\/ugyfellista3.jpg","articleSection":["MiniCRM"],"inLanguage":"hu","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/","url":"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/","name":"CRM alapfogalmak","isPartOf":{"@id":"https:\/\/www.minicrm.hu\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/#primaryimage"},"image":{"@id":"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/#primaryimage"},"thumbnailUrl":"https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2012\/05\/ugyfellista3.jpg","datePublished":"2012-05-07T13:07:23+00:00","dateModified":"2021-09-22T09:40:17+00:00","description":"Miel\u0151tt hozz\u00e1l\u00e1tn\u00e1nk leg\u00fajabb rendszer\u00fcnk bemutat\u00e1s\u00e1hoz, mindenk\u00e9ppen tiszt\u00e1znunk kell bizonyos\u00a0alapvet\u0151 fogalmakat, melyek elengedhetetlenek egy CRM","breadcrumb":{"@id":"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/#breadcrumb"},"inLanguage":"hu","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/"]}]},{"@type":"ImageObject","inLanguage":"hu","@id":"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/#primaryimage","url":"https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2012\/05\/ugyfellista3.jpg","contentUrl":"https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2012\/05\/ugyfellista3.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/www.minicrm.hu\/blog\/2012\/05-07\/crm-alapfogalmak\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.minicrm.hu\/blog\/"},{"@type":"ListItem","position":2,"name":"CRM alapfogalmak"}]},{"@type":"WebSite","@id":"https:\/\/www.minicrm.hu\/blog\/#website","url":"https:\/\/www.minicrm.hu\/blog\/","name":"MiniCRM Blog","description":"CRM Blog","publisher":{"@id":"https:\/\/www.minicrm.hu\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.minicrm.hu\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"hu"},{"@type":"Organization","@id":"https:\/\/www.minicrm.hu\/blog\/#organization","name":"MiniCRM Blog","url":"https:\/\/www.minicrm.hu\/blog\/","logo":{"@type":"ImageObject","inLanguage":"hu","@id":"https:\/\/www.minicrm.hu\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2021\/04\/cropped-MC-logo-Blog-2021_G-Dark.png","contentUrl":"https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2021\/04\/cropped-MC-logo-Blog-2021_G-Dark.png","width":91,"height":89,"caption":"MiniCRM Blog"},"image":{"@id":"https:\/\/www.minicrm.hu\/blog\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.minicrm.hu\/blog\/#\/schema\/person\/13356f81d4e89cbd83cb327fe96a70c2","name":"Kati","image":{"@type":"ImageObject","inLanguage":"hu","@id":"https:\/\/www.minicrm.hu\/blog\/#\/schema\/person\/image\/","url":"https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2021\/04\/cropped-MC_Favicon_straight_2021_255x255px-96x96.png","contentUrl":"https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2021\/04\/cropped-MC_Favicon_straight_2021_255x255px-96x96.png","caption":"Kati"},"sameAs":["https:\/\/www.minicrm.hu\/"],"url":"https:\/\/www.minicrm.hu\/blog\/author\/foldes-katalin\/"}]}},"_links":{"self":[{"href":"https:\/\/www.minicrm.hu\/blog\/wp-json\/wp\/v2\/posts\/668","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.minicrm.hu\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.minicrm.hu\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.minicrm.hu\/blog\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.minicrm.hu\/blog\/wp-json\/wp\/v2\/comments?post=668"}],"version-history":[{"count":5,"href":"https:\/\/www.minicrm.hu\/blog\/wp-json\/wp\/v2\/posts\/668\/revisions"}],"predecessor-version":[{"id":15711,"href":"https:\/\/www.minicrm.hu\/blog\/wp-json\/wp\/v2\/posts\/668\/revisions\/15711"}],"wp:attachment":[{"href":"https:\/\/www.minicrm.hu\/blog\/wp-json\/wp\/v2\/media?parent=668"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.minicrm.hu\/blog\/wp-json\/wp\/v2\/categories?post=668"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.minicrm.hu\/blog\/wp-json\/wp\/v2\/tags?post=668"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}