{"id":707,"date":"2012-05-30T10:34:26","date_gmt":"2012-05-30T08:34:26","guid":{"rendered":"http:\/\/www.turnkeycrm.com\/?p=707"},"modified":"2014-09-03T22:35:22","modified_gmt":"2014-09-03T20:35:22","slug":"interju-az-arukereso-hu-kft-vel","status":"publish","type":"post","link":"https:\/\/www.minicrm.hu\/blog\/2012\/05-30\/interju-az-arukereso-hu-kft-vel\/","title":{"rendered":"Interj\u00fa az Arukereso.hu Kft-vel"},"content":{"rendered":"

Blogunkban ezent\u00fal id\u0151r\u0151l-id\u0151re bemutatunk egy-egy olyan hazai v\u00e1llalkoz\u00e1st, mely a MiniCRM-et sikeresen bevezette, haszn\u00e1lja \u00e9s most saj\u00e1t v\u00e9lem\u00e9ny\u00fcket \u00e9s tapasztalataikat\u00a0 is megosztj\u00e1k a rendszerrel kapcsolatban. T\u00f6bbek k\u00f6z\u00f6tt megtudhatjuk t\u0151l\u00fck, hogy milyen probl\u00e9m\u00e1k h\u00e1tr\u00e1ltatt\u00e1k \u0151ket; milyen megold\u00e1st k\u00edn\u00e1lt ezekre a MiniCRM; hogyan seg\u00edtette a munk\u00e1jukat a rendszer \u00e9s hogy milyen v\u00e1ltoz\u00e1sokat jelentett az \u00e9rt\u00e9kes\u00edt\u00e9s\u00fckben az, hogy m\u00e1r a MiniCRM-et haszn\u00e1lj\u00e1k.<\/p>\n

Els\u0151k\u00e9nt megismerked\u00fcnk az\u00a0Arukereso.hu Kft<\/strong>-vel \u00e9s Palocsay G\u00e9za operat\u00edv igazgat\u00f3 mes\u00e9l arr\u00f3l, hogyan seg\u00edtett nekik a\u00a0MiniCRM<\/strong>.<\/p>\n

\"\"<\/a>
\n1. Mi\u00f3ta \u00e9s mivel is foglalkozik pontosan az \u00c1rukeres\u0151?<\/strong><\/p>\n

Az \u00c1rukeres\u0151 egy n\u00e9gy orsz\u00e1gban m\u0171k\u00f6d\u0151 e-kereskedelmi v\u00e1llalkoz\u00e1s, mely Magyarorsz\u00e1g legl\u00e1togatottabb \u00e1r\u00f6sszehasonl\u00edt\u00f3 oldala. Online v\u00e1s\u00e1rl\u00e1si kalauznak szoktuk magunkat h\u00edvni, hiszen mind a felhaszn\u00e1l\u00f3k, mind pedig azok a boltok, akik felt\u00f6ltik az \u00c1rukeres\u0151re a term\u00e9keiket, megkapnak minden olyan inform\u00e1ci\u00f3t \u00e9s seg\u00edts\u00e9get, hogy a v\u00e1s\u00e1rl\u00f3k \u00e9s a boltok megtal\u00e1lj\u00e1k mindazt, amire v\u00e1gynak \u00e9s mely \u00e1ltal nagyobb \u00e1rbev\u00e9tel\u00fck keletkezik ezekb\u0151l az online \u00e9rt\u00e9kes\u00edt\u00e9sekb\u0151l.<\/p>\n

2. Tulajdonk\u00e9ppen h\u00e1ny f\u0151s csapat dolgozik most az \u00e9rt\u00e9kes\u00edt\u00e9si r\u00e9szlegn\u00e9l?<\/strong><\/p>\n

A magyarorsz\u00e1gi irod\u00e1b\u00f3l ir\u00e1ny\u00edtjuk n\u00e9gy orsz\u00e1g oper\u00e1ci\u00f3j\u00e1t, ennek megfelel\u0151en a magyar \u00e9rt\u00e9kes\u00edt\u00e9si csapat jelenleg 5, a rom\u00e1n 4, a bolg\u00e1r 3, a portug\u00e1l pedig 1 f\u0151b\u0151l \u00e1ll.<\/p>\n

3. Mi volt a legf\u0151bb probl\u00e9ma az \u00e9rt\u00e9kes\u00edt\u00e9sben a MiniCRM bevezet\u00e9se el\u0151tt?<\/strong><\/p>\n

Nagyon nagy neh\u00e9zs\u00e9get jelentett a kor\u00e1bbiakban, hogy orsz\u00e1gonk\u00e9nt teljesen elt\u00e9r\u0151en kellett az \u00e9rt\u00e9kes\u00edt\u0151k munk\u00e1j\u00e1t meghat\u00e1rozni. Neh\u00e9z volt nyomon k\u00f6vetni az \u00e9rt\u00e9kes\u00edt\u00e9si sz\u00e1mokat, teljes\u00edtm\u00e9nyeket, valamint „egy ir\u00e1nyba” terelni az \u00e9rt\u00e9kes\u00edt\u00e9si strat\u00e9gi\u00e1t, hogy mindenki ugyanolyan form\u00e1ban v\u00e9gezze a feladatait. Tov\u00e1bb\u00e1 nagy kih\u00edv\u00e1st jelentett, hogy k\u00f6vess\u00fck a szolg\u00e1ltat\u00e1sunkat ig\u00e9nybevev\u0151 \u00fcgyfeleink hol \u00e1llnak az \u00e9rt\u00e9kes\u00edt\u00e9si folyamatban. Ebb\u0151l ad\u00f3d\u00f3an, nem megfelel\u0151en kezelt\u00fck \u0151ket, \u00edgy nagy volt a lemorzsol\u00f3d\u00e1s.
\nMost ebben seg\u00edt nek\u00fcnk a MiniCRM, melyben minden orsz\u00e1g megtal\u00e1lhat\u00f3, ahol jelen vagyunk. A MiniCRM-ben vezetik az \u00e9rt\u00e9kes\u00edt\u0151k a kapcsolattart\u00e1sokat \u00e9s minden egyes marketing \u00e9s \u00e9rt\u00e9kes\u00edt\u00e9si kamp\u00e1nyt is a MiniCRM-b\u0151l ind\u00edtunk.<\/p>\n

4. Hogyan v\u00e1ltozott az \u00e9rt\u00e9kes\u00edt\u00e9si hat\u00e9konys\u00e1guk a MiniCRM haszn\u00e1lat\u00e1val?<\/strong><\/p>\n

A MiniCRM bevezet\u00e9s\u00e9vel jelent\u0151sen felgyorsultak a folyamatok \u00e9s nagyobb \u00fctemben n\u00f6vekedtek a partnersz\u00e1maink, mint a rendszer haszn\u00e1lata el\u0151tt. Az egyre n\u00f6vekv\u0151 partneradatb\u00e1zisunkat megfelel\u0151 min\u0151s\u00e9gben tudjuk kezelni \u00e9s minden partner\u00fcnkre a megfelel\u0151 f\u00f3kuszt tudjuk tenni az \u00e9rt\u00e9kes\u00edt\u00e9si ter\u00fcleten. Nagy seg\u00edts\u00e9g volt az is, hogy az \u00e9rt\u00e9kes\u00edt\u0151ket azonos m\u00e9r\u0151sz\u00e1mok alapj\u00e1n lehet \u00e9rt\u00e9kelni.
\nMindemellett nem csak az \u00e9rt\u00e9kes\u00edt\u0151k, de az \u00e9n munk\u00e1mat is mer\u0151ben megk\u00f6nny\u00edti a rendszer, hiszen a MiniCRM-ben k\u00f6nnyed\u00e9n tudok vezet\u0151i riportokat k\u00e9sz\u00edteni egy-egy id\u0151szak eredm\u00e9nyeir\u0151l.<\/p>\n

5. Jelentett-e ez \u00e1rbev\u00e9tel n\u00f6veked\u00e9st az \u00c1rukeres\u0151nek?<\/strong><\/p>\n

Mivel m\u00e1r sokkal jobb min\u0151s\u00e9gben, illetve c\u00e9lzottabban tudtuk \u00fcgyfeleinket kezelni, alacsonyabb ar\u00e1ny\u00fa lett a lemorzsol\u00f3d\u00e1s, \u00edgy term\u00e9szetesen igen.<\/p>\n

6. Mindezek tudat\u00e1ban, tervezik-e lecser\u00e9lni a MiniCRM-et m\u00e1s rendszerre?<\/strong><\/p>\n

Nem tervezz\u00fck.<\/p>\n","protected":false},"excerpt":{"rendered":"

Blogunkban ezent\u00fal id\u0151r\u0151l-id\u0151re bemutatunk egy-egy olyan hazai v\u00e1llalkoz\u00e1st, mely a MiniCRM-et sikeresen bevezette, haszn\u00e1lja \u00e9s most saj\u00e1t v\u00e9lem\u00e9ny\u00fcket \u00e9s tapasztalataikat\u00a0 is megosztj\u00e1k a rendszerrel kapcsolatban. T\u00f6bbek k\u00f6z\u00f6tt megtudhatjuk t\u0151l\u00fck, hogy milyen probl\u00e9m\u00e1k h\u00e1tr\u00e1ltatt\u00e1k \u0151ket; milyen megold\u00e1st k\u00edn\u00e1lt ezekre a MiniCRM; hogyan seg\u00edtette a munk\u00e1jukat a rendszer \u00e9s hogy milyen v\u00e1ltoz\u00e1sokat jelentett az \u00e9rt\u00e9kes\u00edt\u00e9s\u00fckben az, hogy […]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"gallery","meta":{"inline_featured_image":false,"footnotes":""},"categories":[28],"tags":[387],"class_list":["post-707","post","type-post","status-publish","format-gallery","hentry","category-cegvezetes","tag-interju","post_format-post-format-gallery"],"yoast_head":"\nInterj\u00fa az Arukereso.hu Kft-vel<\/title>\n<meta name=\"description\" content=\"Blogunkban ezent\u00fal id\u0151r\u0151l-id\u0151re bemutatunk egy-egy olyan hazai v\u00e1llalkoz\u00e1st, mely a MiniCRM-et sikeresen bevezette, haszn\u00e1lja \u00e9s most saj\u00e1t v\u00e9lem\u00e9ny\u00fcket\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.minicrm.hu\/blog\/2012\/05-30\/interju-az-arukereso-hu-kft-vel\/\" \/>\n<meta property=\"og:locale\" content=\"hu_HU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Interj\u00fa az Arukereso.hu Kft-vel\" \/>\n<meta property=\"og:description\" content=\"Blogunkban ezent\u00fal id\u0151r\u0151l-id\u0151re bemutatunk egy-egy olyan hazai v\u00e1llalkoz\u00e1st, mely a MiniCRM-et sikeresen bevezette, haszn\u00e1lja \u00e9s most saj\u00e1t v\u00e9lem\u00e9ny\u00fcket\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.minicrm.hu\/blog\/2012\/05-30\/interju-az-arukereso-hu-kft-vel\/\" \/>\n<meta property=\"og:site_name\" content=\"MiniCRM Blog\" \/>\n<meta property=\"article:published_time\" 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