{"id":711,"date":"2012-06-04T16:55:27","date_gmt":"2012-06-04T14:55:27","guid":{"rendered":"http:\/\/www.turnkeycrm.com\/?p=711"},"modified":"2014-09-03T22:35:48","modified_gmt":"2014-09-03T20:35:48","slug":"online-crm-attekinto-miert-eri-meg-1-resz","status":"publish","type":"post","link":"https:\/\/www.minicrm.hu\/blog\/2012\/06-04\/online-crm-attekinto-miert-eri-meg-1-resz\/","title":{"rendered":"Online CRM \u00e1ttekint\u0151 &#8211; Mi\u00e9rt \u00e9ri meg? (1. r\u00e9sz)"},"content":{"rendered":"<p><a href=\"https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2012\/06\/notebook_crash.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-939 alignright\" style=\"border: 0px none;\" title=\"Notebook crash\" src=\"https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2012\/06\/notebook_crash.jpg\" alt=\"\" width=\"249\" height=\"213\" \/><\/a>A szem\u00e9lyi sz\u00e1m\u00edt\u00f3g\u00e9peinkre\u00a0<strong>telep\u00edthet\u0151\u00a0<\/strong>CRM<strong> szoftverek<\/strong>, azaz \u00fcgyf\u00e9lkapcsolat-kezel\u0151 programok ideje a sz\u00e9less\u00e1v\u00fa internet \u00e9s a felh\u0151alap\u00fa sz\u00e1m\u00edt\u00e1stechnika munkahelyi elterjed\u00e9s\u00e9vel egyre ink\u00e1bb\u00a0<strong>le\u00e1ldoz\u00f3 f\u00e9lben<\/strong>\u00a0van.<\/p>\n<p>Mint az k\u00f6ztudott,\u00a0<strong>adataink irodai g\u00e9peinken \u00e9s notebookjainkon<\/strong>\u00a0egy\u00e1ltal\u00e1n\u00a0<strong>nincsenek biztons\u00e1gban<\/strong>. V\u00edzk\u00e1r, t\u0171zk\u00e1r, bet\u00f6r\u00e9s, lop\u00e1s, \u00e9s m\u00e1ris elvesztett\u00fck teljes \u00fcgyf\u00e9ladatb\u00e1zisunkat a munk\u00e1nk sor\u00e1n haszn\u00e1lt g\u00e9p\u00fcnkkel egy\u00fctt, de ami m\u00e9g rosszabb, ak\u00e1r illet\u00e9ktelenek kez\u00e9be is ker\u00fclhetnek c\u00e9ges anyagaink.<\/p>\n<p>Ez\u00e9rt is tapasztalhat\u00f3 az, hogy napjainkban minden olyan c\u00e9g, amely nyitott az\u00a0<strong>\u00faj technol\u00f3gi\u00e1k<\/strong>\u00a0\u00e9s az<strong>\u00a0online kommunik\u00e1ci\u00f3<\/strong>\u00a0ter\u00e9n, fokozatosan \u00e1tt\u00e9r a\u00a0<strong>webes fel\u00fclet\u0171 CRM<\/strong>-ek haszn\u00e1lat\u00e1ra. Ez\u00e1ltal ugyanis a c\u00e9ges inform\u00e1ci\u00f3k\u00a0<a href=\"https:\/\/www.minicrm.hu\/blog\/2012\/05-23\/minicrm-mel-tokeletes-biztonsagban\/\" target=\"_blank\"><strong>rugalmasan, \u00e1m m\u00e9gis t\u00f6k\u00e9letes biztons\u00e1gban<\/strong><\/a>\u00a0t\u00e1rolhat\u00f3ak, hiszen amikor ig\u00e9nybe vessz\u00fck a felh\u0151alap\u00fa szolg\u00e1ltat\u00e1sokat, nemcsak a\u00a0<strong>szolg\u00e1ltat\u00f3 er\u0151forr\u00e1sait haszn\u00e1lhatjuk<\/strong>, mi\u00e1ltal saj\u00e1t er\u0151forr\u00e1sainkat felszabad\u00edtjuk, hanem a t\u00e1voli adatk\u00f6zpontok megb\u00edzhat\u00f3 rendszereiben elt\u00e1rolt \u00e9s feldolgozott\u00a0<strong>adatainkat<\/strong>\u00a0is<strong>\u00a0el\u00e9rhetj\u00fck b\u00e1rhol \u00e9s b\u00e1rmikor.<\/strong><\/p>\n<p><a href=\"https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2012\/06\/online_business.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-940 aligncenter\" title=\"Online business\" src=\"https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2012\/06\/online_business.jpg\" alt=\"\" width=\"500\" height=\"344\" srcset=\"https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2012\/06\/online_business.jpg 500w, https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2012\/06\/online_business-300x206.jpg 300w, https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2012\/06\/online_business-436x300.jpg 436w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/a>Vagyis online \u00fcgyf\u00e9lkapcsolat-kezel\u0151 rendszerek haszn\u00e1lat\u00e1val nemcsak hogy megtapasztalhatjuk asztali sz\u00e1m\u00edt\u00f3g\u00e9p\u00fcnk, laptopunk, esetleg mobiltelefonunk vagy netbookunk el\u0151tt \u00fclve a felh\u0151ben rejl\u0151 igazi\u00a0<strong>szabads\u00e1got<\/strong>, de munk\u00e1nk sor\u00e1n teljes m\u00e9rt\u00e9kben ki is haszn\u00e1lhatjuk a leg\u00fajabb technol\u00f3gia ny\u00fajtotta lehet\u0151s\u00e9geket:<\/p>\n<ul>\n<li>Olyan programokkal, f\u00e1jlokkal dolgozhatunk, amelyek fizikailag nem a saj\u00e1t g\u00e9p\u00fcnk\u00f6n, hanem\u00a0<strong>t\u00e1voli, teljesen biztons\u00e1gos helyen<\/strong>\u00a0vannak, valahol a \u201efelh\u0151ben\u201d.<\/li>\n<li>C\u00e9ges adatainkat b\u00f6ng\u00e9sz\u0151nk seg\u00edts\u00e9g\u00e9vel\u00a0<strong>korl\u00e1tlanul el\u00e9rhetj\u00fck<\/strong>\u00a0a vil\u00e1g b\u00e1rmely pontj\u00e1n, azok a nap 24 \u00f3r\u00e1j\u00e1ban, 100%-osan a rendelkez\u00e9s\u00fcnkre \u00e1llnak.<\/li>\n<li>Adatainkhoz csak azok f\u00e9rhetnek hozz\u00e1, akik r\u00e9sz\u00e9re azt\u00a0<strong>enged\u00e9lyezz\u00fck<\/strong>.<\/li>\n<\/ul>\n<p>Ilyen szolg\u00e1ltat\u00e1sokat ny\u00fajt sz\u00e1munkra p\u00e9ld\u00e1ul a\u00a0<strong>ZohoCRM<\/strong>\u00a0\u00e9s a\u00a0<strong>SugarCRM<\/strong>, meg\u00e9des\u00edtve a munkahelyi, napi robot keser\u0171 mivolt\u00e1t, \u00e9s term\u00e9szetesen a\u00a0<strong>MiniCRM<\/strong>, mely tud\u00e1s\u00e1val \u00e9s funkci\u00f3ival bizony\u00edtja, hogy igaz a mond\u00e1s, mely szerint:\u00a0<em>\u201cKicsi a bors, de er\u0151s.\u201d<\/em><\/p>\n<p><a href=\"https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2012\/06\/online_crm.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-941 aligncenter\" title=\"Online CRM\" src=\"https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2012\/06\/online_crm.jpg\" alt=\"\" width=\"400\" height=\"269\" srcset=\"https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2012\/06\/online_crm.jpg 400w, https:\/\/minicrm-wp-hu.s3.amazonaws.com\/uploads\/2012\/06\/online_crm-300x202.jpg 300w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/a><strong>De mi\u00e9rt is \u00e9ri meg a mi c\u00e9g\u00fcnkn\u00e9l is online CRM-t haszn\u00e1lni?<\/strong><\/p>\n<p>1. Egyr\u00e9szt az\u00e9rt, mert adatainkat\u00a0<strong>nem helyileg<\/strong>, hanem a legfrissebb t\u0171zfalmegold\u00e1sokat alkalmaz\u00f3, napi adatment\u00e9seket biztos\u00edt\u00f3 szervereken t\u00e1rolhatjuk, a vil\u00e1g k\u00fcl\u00f6nb\u00f6z\u0151 pontjain elhelyezett adatk\u00f6zpontokban.<\/p>\n<p>A\u00a0<strong>platformokt\u00f3l f\u00fcggetlen\u00fcl<\/strong>, valamennyi ismert\u00a0<strong>b\u00f6ng\u00e9sz\u0151n kereszt\u00fcl el\u00e9rhet\u0151<\/strong>\u00a0online rendszert pedig\u00a0<strong>b\u00e1rhonnan, b\u00e1rmikor haszn\u00e1lhatjuk<\/strong>, p\u00e9ld\u00e1ul \u00edr\u00f3asztalunkn\u00e1l vagy ak\u00e1r fotelunkban k\u00e9nyelmesen h\u00e1trad\u0151lve, \u00f6l\u00fcnkben szeretett netbookunkkal, vagy esetleg kedvenc tablet\u00fcnkkel.<\/p>\n<p>2. M\u00e1sr\u00e9szt az\u00e9rt, mert az informatika eme\u00a0<strong>folyamatosan fejl\u0151d\u0151<\/strong>\u00a0ter\u00fclete \u00f3ri\u00e1si j\u00f6v\u0151 el\u0151tt \u00e1ll, \u00e9s mert m\u00e1r napjainkban is sz\u00e1mos olyan jellemz\u0151vel kecsegtet, melyek a kis- \u00e9s k\u00f6zepes m\u00e9ret\u0171 v\u00e1llalatok sz\u00e1m\u00e1ra is\u00a0<strong>komoly el\u0151nyt jelentenek<\/strong>:<\/p>\n<ul>\n<li><strong>M\u00e9retezhet\u0151s\u00e9g<\/strong>: Az ig\u00e9nybe vett szolg\u00e1ltat\u00e1sok \u00e9s er\u0151forr\u00e1sok rugalmasan m\u00e9retezhet\u0151ek.<\/li>\n<li><strong>Tervezhet\u0151s\u00e9g<\/strong>: A k\u00f6lts\u00e9gek j\u00f3l tervezhet\u0151ek \u00e9s ellen\u0151rz\u00e9s alatt tarthat\u00f3ak, hiszen a v\u00e1llalatnak nem kell megv\u00e1s\u00e1rolnia a licenszeket, mivel az ig\u00e9nyelt szoftverek havid\u00edjas rendszerekben \u00e9rhet\u0151ek el.<\/li>\n<li><strong>K\u00f6nny\u0171 bevezethet\u0151s\u00e9g<\/strong>: Az online CRM an\u00e9lk\u00fcl vezethet\u0151 be, hogy hardverekre kellene k\u00f6lteni, hiszen a rendszer webes fel\u00fcletet biztos\u00edt az egyes feladatok elv\u00e9gz\u00e9s\u00e9hez.<\/li>\n<li><strong>Er\u0151forr\u00e1sok felszabad\u00edt\u00e1sa<\/strong>: Lehet\u0151v\u00e9 teszi, hogy a c\u00e9g er\u0151forr\u00e1sait m\u00e1s, \u00fczletileg fontos c\u00e9lokra lehessen \u00e1tcsoportos\u00edtani.<\/li>\n<li><strong>Napi 24 \u00f3r\u00e1s rendelkez\u00e9sre \u00e1ll\u00e1s<\/strong>: A vil\u00e1g k\u00fcl\u00f6nb\u00f6z\u0151 pontjain elhelyezett, nagy m\u00e9ret\u0171 \u00e9s adatbiztons\u00e1g\u00fa adatk\u00f6zpontok nonstop rendelkez\u00e9sre \u00e1ll\u00e1st biztos\u00edtanak.<\/li>\n<li><strong>Folyamatos t\u00e1mogat\u00e1s<\/strong>: Esetlegesen felmer\u00fcl\u0151 technikai probl\u00e9m\u00e1k eset\u00e9n t\u00f6bb csatorn\u00e1n kereszt\u00fcl is el\u00e9rhet\u0151 a szolg\u00e1ltat\u00f3k t\u00e1mogat\u00e1si k\u00f6zpontja, \u00fcgyf\u00e9lszolg\u00e1lata a hiba min\u00e9l gyorsabb megsz\u00fcntet\u00e9se \u00e9rdek\u00e9ben.<\/li>\n<li><strong>\u00c1lland\u00f3 fejleszt\u00e9s<\/strong>: A rendszer fejleszt\u00e9s\u00e9r\u0151l, friss\u00edt\u00e9s\u00e9r\u0151l, valamint a sz\u00fcks\u00e9ges infrastrukt\u00fara \u00fczemeltet\u00e9s\u00e9r\u0151l a szolg\u00e1ltat\u00f3 folyamatosan gondoskodik.<\/li>\n<\/ul>\n<p>3. Harmadr\u00e9szt pedig az\u00e9rt, mert az online rendszerek\u00a0<strong>k\u00f6lts\u00e9gk\u00edm\u00e9l\u0151<\/strong>\u00a0mivolta folyt\u00e1n c\u00e9g\u00fcnk is jelent\u0151s k\u00f6lts\u00e9geket takar\u00edthat meg:<\/p>\n<ul>\n<li>Szerverek kialak\u00edt\u00e1s\u00e1nak \u00e9s m\u0171k\u00f6dtet\u00e9s\u00e9nek k\u00f6lts\u00e9ge<\/li>\n<li>Szoftver licenszek ut\u00e1n j\u00e1r\u00f3 d\u00edjak<\/li>\n<li>Egy\u00e9b hardver \u00e9s szoftver beruh\u00e1z\u00e1sokb\u00f3l ered\u0151 kiad\u00e1sok<\/li>\n<li>Energiak\u00f6lts\u00e9g<\/li>\n<li>Szakk\u00e9pzett IT munkaer\u0151 b\u00e9re<\/li>\n<li>Informatikusok folyamatos k\u00e9pz\u00e9si k\u00f6lts\u00e9ge<\/li>\n<li>Alkalmaz\u00e1sok fejleszt\u00e9s\u00e9vel \u00e9s friss\u00edt\u00e9s\u00e9vel j\u00e1r\u00f3 k\u00f6lts\u00e9gek<\/li>\n<\/ul>\n<div><\/div>\n<p><em><a href=\"https:\/\/www.minicrm.hu\/blog\/2012\/06-05\/online-crm-attekinto-melyik-rendszert-valasszuk-2-resz\/\" target=\"_blank\">K\u00f6vetkez\u0151 blog bejegyz\u00e9s\u00fcnkben<\/a>\u00a0k\u00f6zelebbr\u0151l is megismerked\u00fcnk az eml\u00edtett 3 online CRM rendszerrel, \u00e9s bemutatjuk az ig\u00e9nyelhet\u0151 demo, trial, valamint teszt verzi\u00f3ikat is.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A szem\u00e9lyi sz\u00e1m\u00edt\u00f3g\u00e9peinkre\u00a0telep\u00edthet\u0151\u00a0CRM szoftverek, azaz \u00fcgyf\u00e9lkapcsolat-kezel\u0151 programok ideje a sz\u00e9less\u00e1v\u00fa internet \u00e9s a felh\u0151alap\u00fa sz\u00e1m\u00edt\u00e1stechnika munkahelyi elterjed\u00e9s\u00e9vel egyre ink\u00e1bb\u00a0le\u00e1ldoz\u00f3 f\u00e9lben\u00a0van. Mint az k\u00f6ztudott,\u00a0adataink irodai g\u00e9peinken \u00e9s notebookjainkon\u00a0egy\u00e1ltal\u00e1n\u00a0nincsenek biztons\u00e1gban. V\u00edzk\u00e1r, t\u0171zk\u00e1r, bet\u00f6r\u00e9s, lop\u00e1s, \u00e9s m\u00e1ris elvesztett\u00fck teljes \u00fcgyf\u00e9ladatb\u00e1zisunkat a munk\u00e1nk sor\u00e1n haszn\u00e1lt g\u00e9p\u00fcnkkel egy\u00fctt, de ami m\u00e9g rosszabb, ak\u00e1r illet\u00e9ktelenek kez\u00e9be is ker\u00fclhetnek c\u00e9ges anyagaink. Ez\u00e9rt [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"gallery","meta":{"inline_featured_image":false,"footnotes":""},"categories":[28],"tags":[388],"class_list":["post-711","post","type-post","status-publish","format-gallery","hentry","category-cegvezetes","tag-online-crm","post_format-post-format-gallery"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Online CRM \u00e1ttekint\u0151 - Mi\u00e9rt \u00e9ri meg? (1. r\u00e9sz)<\/title>\n<meta name=\"description\" content=\"A szem\u00e9lyi sz\u00e1m\u00edt\u00f3g\u00e9peinkre\u00a0telep\u00edthet\u0151\u00a0CRM szoftverek, azaz \u00fcgyf\u00e9lkapcsolat-kezel\u0151 programok ideje a sz\u00e9less\u00e1v\u00fa internet \u00e9s a felh\u0151alap\u00fa sz\u00e1m\u00edt\u00e1stechnika\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.minicrm.hu\/blog\/2012\/06-04\/online-crm-attekinto-miert-eri-meg-1-resz\/\" \/>\n<meta property=\"og:locale\" content=\"hu_HU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Online CRM \u00e1ttekint\u0151 - Mi\u00e9rt \u00e9ri meg? 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