{"id":30000,"date":"2020-07-27T16:28:55","date_gmt":"2020-07-27T14:28:55","guid":{"rendered":"https:\/\/www.minicrm.hu\/help\/?p=30000"},"modified":"2025-11-27T16:00:43","modified_gmt":"2025-11-27T15:00:43","slug":"miert-nem-kapja-meg-a-cimzett-a-levelet","status":"publish","type":"post","link":"https:\/\/www.minicrm.hu\/help\/miert-nem-kapja-meg-a-cimzett-a-levelet\/","title":{"rendered":"Mi\u00e9rt nem kapja meg a c\u00edmzett a levelet?"},"content":{"rendered":"<h3 class=\"p1\"><strong>Mi a teend\u0151m, ha nem \u00e9rkeznek meg a c\u00edmzetthez a kik\u00fcld\u00f6tt levelek?<\/strong><\/h3>\n<p class=\"p1\">Egy email k\u00e9zbes\u00edt\u00e9s\u00e9nek sikertelens\u00e9ge rengeteg dologt\u00f3l f\u00fcgghet. Az al\u00e1bbi le\u00edr\u00e1sban adunk p\u00e1r j\u00f3 tan\u00e1csot, amit \u00e9rdemes leellen\u0151rizni.<\/p>\n<p class=\"p1\">Miel\u0151tt <span style=\"font-weight: 400;\">nekil\u00e1tunk<\/span> a probl\u00e9ma kider\u00edt\u00e9s\u00e9nek, keress\u00fck meg a c\u00edmzettet. A c\u00edmzett email c\u00edm\u00e9t \u00edrd be a MiniCRM keres\u0151j\u00e9be.<\/p>\n<p class=\"p1\">Miut\u00e1n r\u00e1kerest\u00e9l, a tal\u00e1latok k\u00f6z\u00fcl v\u00e1laszd ki az adatlapot. Ha megvan az adatlap menj v\u00e9gig az al\u00e1bbi pontokon ( sok esetben el\u0151fordulhat, hogy a kontaknak t\u00f6bb adatlapja is van, eben az esetben n\u00e9zd v\u00e9gig, hogy melyik adatlapon volt levelez\u00e9s ):<\/p>\n<h3 class=\"p1\"><strong>1.K\u00e9zbes\u00edt\u00e9s eredm\u00e9nye: <\/strong><\/h3>\n<p class=\"p1\">Az adatlap el\u0151zm\u00e9nyeiben ellen\u0151rizd le a k\u00e9zbes\u00edt\u00e9s eredm\u00e9ny\u00e9t. A k\u00e9zbes\u00edt\u00e9s eredm\u00e9nyeir\u0151l b\u0151vebben itt olvashatsz:<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"IpX1mdAmrt\"><p><a href=\"https:\/\/www.minicrm.hu\/help\/kezbesites-eredmenye\/\">K\u00e9zbes\u00edt\u00e9s eredm\u00e9nye<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8222;K\u00e9zbes\u00edt\u00e9s eredm\u00e9nye&#8221; &#8212; Documenta\u021bie MiniCRM\" src=\"https:\/\/www.minicrm.hu\/help\/kezbesites-eredmenye\/embed\/#?secret=N62zTc1jZ7#?secret=IpX1mdAmrt\" data-secret=\"IpX1mdAmrt\" width=\"500\" height=\"282\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<p>Ha az adatlapon &#8220;K\u00c9K&#8221; bor\u00edt\u00e9k szerepel, a lev\u00e9l ki lett k\u00fcldve a rendszerb\u0151l. Ha a c\u00edmzett m\u00e9gsem kapta meg a levelet el\u0151fordulhat, hogy az nem az els\u0151dleges mapp\u00e1ban landolt. Ilyenkor ellen\u0151rizz\u00e9tek le a c\u00edmzett levelez\u0151j\u00e9nek mapp\u00e1it.<\/p>\n<p>Ha\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-8892\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2018\/07\/Ke\u0301pernyo\u030bfoto\u0301-2018-09-06-14.23.07.png\" alt=\"\" width=\"66\" height=\"53\" \/>\u00a0bor\u00edt\u00e9kot l\u00e1tsz, mellette &#8220;Leiratkozott&#8221;, vagy &#8220;Nem m\u0171k\u00f6d\u0151&#8221; felirattal, akkor bizony\u00e1ra az email c\u00edm st\u00e1tusza a probl\u00e9ma.<\/p>\n<p>Ha\u00a0\u00a0<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-8886\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2018\/07\/Ke\u0301pernyo\u030bfoto\u0301-2018-09-06-14.20.37.png\" alt=\"\" width=\"65\" height=\"47\" \/>\u00a0vagy <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-8889\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2018\/07\/Ke\u0301pernyo\u030bfoto\u0301-2018-09-06-14.22.07.png\" alt=\"\" width=\"57\" height=\"45\" \/>bor\u00edt\u00e9kot l\u00e1tsz mellette &#8220;Visszapattant&#8221; felirattal, az ok\u00e1r\u00f3l a 3. pontban olvashatsz b\u0151vebben.<\/p>\n<p>Ezek az adatlap el\u0151zm\u00e9nyeiben \u00edgy n\u00e9znek ki:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-8970\" style=\"border: 2px solid black;\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2018\/07\/level_statusz_rossz.png\" alt=\"\" width=\"700\" height=\"366\" \/><\/p>\n<h3 class=\"p1\"><strong>2. Email c\u00edm:<\/strong><\/h3>\n<p class=\"p1\">Bizonyosodj meg a c\u00edmzettek email c\u00edm\u00e9nek l\u00e9tez\u00e9s\u00e9r\u0151l. Ezt egyszer\u0171en megteheted, hisz a nem l\u00e9tez\u0151 email c\u00edmek <a href=\"https:\/\/www.minicrm.hu\/help\/email-cim-statuszok\/\">piros h\u00e1tt\u00e9rrel<\/a> rendelkeznek MiniCRM-ben, de a biztons\u00e1g kedv\u00e9\u00e9rt az al\u00e1bbi oldalakon ezt leellen\u0151rizheted:<\/p>\n<p class=\"p1\"><a href=\"https:\/\/www.email-checker.com\/\"> <span class=\"s2\">https:\/\/www.email-checker.com\/<\/span><\/a><\/p>\n<p class=\"p3\"><span class=\"s3\"><a href=\"https:\/\/tools.verifyemailaddress.io\/\">https:\/\/tools.verifyemailaddress.io\/<\/a><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>N\u00e9ha el\u0151fordulhat hogy a r\u00f6gz\u00edtett email c\u00edmmel a kik\u00fcld\u00e9s pillanat\u00e1ban probl\u00e9ma volt. Ekkor t\u00f6bbsz\u00f6r is megpr\u00f3b\u00e1lja a rendszer kik\u00fcldeni a levelet, viszont 3 pr\u00f3b\u00e1lkoz\u00e1s ut\u00e1n nem m\u0171k\u00f6d\u0151 st\u00e1tuszba fog ker\u00fclni. Ilyen esetben a nem m\u0171k\u00f6d\u0151 email c\u00edmet \u00fajra tudod aktiv\u00e1lni a <a href=\"https:\/\/www.minicrm.hu\/help\/email-cimek-aktivalasa\/\">Leiratkoz\u00e1sok<\/a> men\u00fcpontban.<\/p>\n<h3 class=\"p1\"><strong>3.Bounce (Visszapattant) \u00fczenet: <\/strong><\/h3>\n<p class=\"p1\">Ha valahol szerepel visszapattant st\u00e1tusz\u00fa lev\u00e9l, az adatlap el\u0151zm\u00e9nyeiben, a sablon nev\u00e9re, majd a \u201cR\u00e9szletek\u2026\u201d lehet\u0151s\u00e9gre kattintva tal\u00e1lod a \u201cBounce \u00fczenetet\u201d. A \u201cBounce\u201d \u00fczenet \u00e9rtelmez\u00e9s\u00e9hez kell n\u00e9mi technikai v\u00e9na, de ez pontosan tartalmazza a kik\u00fcld\u00e9s sikertelens\u00e9g\u00e9nek az ok\u00e1t( pl.: a c\u00edmzett levelez\u0151je SPAM-nek \u00e9rz\u00e9kelte a kik\u00fcld\u00f6tt levelet).<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-8583\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2018\/07\/email_reszletek-1.png\" alt=\"\" width=\"439\" height=\"123\" \/><\/p>\n<h3 class=\"p3\"><strong>4. Sz\u0171r\u0151:<\/strong><\/h3>\n<p class=\"p3\">Ellen\u0151rizd a t\u00f6meges lev\u00e9lhez haszn\u00e1lt sz\u0171r\u0151det. Bizonyosodj meg arr\u00f3l, hogy a sz\u0171r\u0151 tartalmazza-e azt az adatlapot, amin szerepel a sikertelen k\u00e9zbes\u00edt\u00e9s c\u00edmzettje.<\/p>\n<p class=\"p3\">A t\u00f6meges lev\u00e9lk\u00fcld\u00e9shez haszn\u00e1lt sz\u0171r\u0151det a legegyszer\u0171bben \u00fagy tudod megnyitni, ha a \u201cSz\u0171r\u00e9s\u201c gombra kattintasz az aktu\u00e1lis term\u00e9kben, majd kiv\u00e1lasztod a \u201cSz\u0171r\u0151 megnyit\u00e1sa lehet\u0151s\u00e9get. Az itt felsorolt sz\u0171r\u0151k k\u00f6zt elk\u00fcl\u00f6n\u00edtve fognak szerepelni a sima, az automatizmushoz tartoz\u00f3, \u00e9s az id\u0151z\u00edtett lev\u00e9lk\u00fcld\u00e9shez haszn\u00e1lt sz\u0171r\u0151id.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-8976\" style=\"border: 2px solid black;\" src=\"https:\/\/minicrm-wp-help.s3.amazonaws.com\/uploads\/2018\/07\/levelkuld_szuro.png\" alt=\"\" width=\"700\" height=\"470\" \/><\/p>\n<h3 class=\"p3\"><strong>5. C\u00edmzettek:<\/strong><\/h3>\n<p class=\"p3\">A sz\u0171r\u0151 ellen\u0151rz\u00e9se ut\u00e1n, <strong>ha minden kapcsolattart\u00f3nak szeretted volna elk\u00fcldeni a levelet<\/strong>, bizonyosodj meg arr\u00f3l, hogy a t\u00f6meges lev\u00e9lk\u00fcld\u00e9s el\u0151tt mely <a href=\"https:\/\/www.minicrm.hu\/help\/kinek-tudom-cimezni-a-tomegesen-kuldott-email-eket\/\">c\u00edmzettek<\/a> lettek kiv\u00e1lasztva. Ezt ut\u00f3lag kicsit macer\u00e1s leellen\u0151rizni, de els\u0151nek nyisd meg a lev\u00e9lk\u00fcld\u00e9shez haszn\u00e1lt sz\u0171r\u0151det, majd a list\u00e1ban szerepl\u0151 adatlapok el\u0151zm\u00e9nyeiben ellen\u0151rizd le a kik\u00fcld\u00f6tt levelek c\u00edmzettjeit. ( pl.: ha az adatlapokon szerepel t\u00f6bb kapcsolattart\u00f3, viszont mindenhol csak az els\u0151dleges, vagy csak a c\u00e9g email c\u00edme a c\u00edmzett, a lev\u00e9lk\u00fcld\u00e9sn\u00e9l rossz c\u00edmzett lett kiv\u00e1lasztva.)<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mi a teend\u0151m, ha nem \u00e9rkeznek meg a c\u00edmzetthez a kik\u00fcld\u00f6tt levelek? Egy email k\u00e9zbes\u00edt\u00e9s\u00e9nek sikertelens\u00e9ge rengeteg dologt\u00f3l f\u00fcgghet. Az al\u00e1bbi le\u00edr\u00e1sban adunk p\u00e1r j\u00f3 tan\u00e1csot, amit \u00e9rdemes leellen\u0151rizni. Miel\u0151tt nekil\u00e1tunk a probl\u00e9ma kider\u00edt\u00e9s\u00e9nek, keress\u00fck meg a c\u00edmzettet. A c\u00edmzett email c\u00edm\u00e9t \u00edrd be a MiniCRM keres\u0151j\u00e9be. Miut\u00e1n r\u00e1kerest\u00e9l, a tal\u00e1latok k\u00f6z\u00fcl v\u00e1laszd ki az [&hellip;]<\/p>\n","protected":false},"author":36,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2587,2471],"tags":[],"class_list":["post-30000","post","type-post","status-publish","format-standard","hentry","category-spam-mentes-kommunikacio","category-uzenetkuldes"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Mi\u00e9rt nem kapja meg a c\u00edmzett a levelet? - Documenta\u021bie MiniCRM<\/title>\n<meta name=\"description\" content=\"Mi a teend\u0151m, ha nem \u00e9rkeznek meg a c\u00edmzetthez a kik\u00fcld\u00f6tt levelek? Egy email k\u00e9zbes\u00edt\u00e9s\u00e9nek sikertelens\u00e9ge rengeteg dologt\u00f3l f\u00fcgghet. 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